Skip to main content

Why some cards got suspended from the store? Will I lose my balance if I already have one?

Updated over a month ago

KryptoCard does not have full control over the cards. These cards are issued and managed by banks. Sometimes, banks may temporarily suspend certain cards due to internal policies.
โ€‹

โœ… Donโ€™t worry! Any unused balance will be refunded directly to your KryptoCard wallet if the card is suspended due to this issue (This may take some time about "30 Days").

Did this answer your question?