If you're unable to log in because you've forgotten the email address or phone number associated with your KryptoCard account, follow these steps:
✅ Try the Following:
Check Your Notifications & Inboxes
Look through your past SMS, emails, or app notifications for any messages from KryptoCard or KRYPTOMATE. These may help you identify the registered contact details.Search for KryptoCard Emails
Use search terms such as:“KryptoCard”
“Kryptomate”
“verification code”
“wallet top-up”
This can help locate the email address tied to your account.
Contact Support for Help
If you're still unable to recover your login information, please contact our support team at [email protected].
Be ready to verify your identity by providing:Full name
Approximate account creation date
Card reference or last transaction (if available)
🔐Security Note: For your protection, we cannot disclose account information without verifying ownership.