Skip to main content

How to Cancel a Subscription Linked to My Card

Updated over 3 months ago

To stop recurring payments or cancel a subscription charged to your KryptoCard, follow these steps:

  1. Log in to the Merchant’s Website
    Access your account on the platform where you subscribed (e.g., Netflix, Spotify, etc.).

  2. Navigate to Payment Settings
    Find the section related to billing, payments, or subscriptions.

  3. Cancel or Unlink Your Card

    • Select the option to cancel the subscription or remove the linked KryptoCard.

    • Confirm the cancellation to avoid future charges.

  4. Check for Confirmation
    Ensure you receive a confirmation email or notification that the subscription has been canceled.

🔒 Important:

  • Canceling a subscription must be done from the merchant's platform.

  • Freezing or deleting your card does not cancel the subscription; the merchant may still attempt to charge it, resulting in failed transactions and potential card suspension.

Did this answer your question?